A boundary defines the area you can move around in while wearing your Windows Mixed Reality headset. The boundary looks like a white outline inside mixed reality and appears when you come close to it.
It’s important to create a boundary to help you avoid the obstacles you can’t see while wearing a headset.
The area inside the boundary should be free of furniture, low-hanging light fixtures, ceiling fans, and so on, so you won’t bump into or trip over anything. Learn about health, safety, and comfort for Windows Mixed Reality headsets.
When you first set up your headset, the Mixed Reality Portal setup app takes you through the steps to create a boundary. To create a new boundary at any time:
When you see a boundary, slow your movements, and avoid crossing the boundary or extending your limbs beyond it.
Make sure anyone else using your headset understands the boundary and how to use it. If you move your headset to a new location, you need to set up a new boundary for the space.
The boundary appears when you’re close to it. If your boundary includes any sections with a narrow or irregular shape, you might end up getting close to it frequently. The boundary might appear more often than you like. Try creating your boundary again using a larger and more regular shape.
If you choose Seated and standing during headset setup or later, you use your headset without a boundary. You need to stay in one spot when using the headset to avoid physical obstacles and tripping hazards. You can sit down or stand up, but you shouldn’t move around. Keep in mind that obstacles might be overhead and around you.
If you choose All experiences, you set up a boundary, and can use apps and experiences that work with and without a boundary. Some apps might be designed to work with a boundary. Those apps might not work or provide the same experience if you use them without a boundary.
The tracking system was unable to recognize your environment. If you’re in a new environment, you must set up a new boundary.
If you’ve already set up a boundary for this environment:
If these steps don’t resolve the problem, delete your environment data and set up the boundary again.
The device is taking too long to find the bounds. You can bypass this message by choosing the option to use a boundary. The system takes you to your Mixed Reality home with your bounds present.
The tracking system is having a hard time tracking and identifying your environment. In this state, the device can no longer display your bounds. The headset switches to three degrees of freedom (3DoF) to keep you from bumping into things in the real world until it locates your bounds again. Try the following steps to fix the issue:
Windows Mixed Reality might have trouble identifying your existing boundary. You can create a new boundary, or you can use your device in Seated and standing mode.
Create a new boundary.